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Agent-Assisted Workflow

Farmer Verification Workflow

How field agents onboard rural farmers without smartphones — bridging the biometric gap for USSD/SMS channels.

STEP 1

In-Person Meeting

A verified field agent visits the farmer at their community or cooperative depot.

Agent credentials authenticated via the Android app with GPS-tagged check-in.

STEP 2

BI Document Scan

Agent photographs the farmer's Bilhete de Identidade (BI) card.

OCR extracts name, ID number, and date of birth. NUIT is recorded for tax compliance.

STEP 3

Biometric Face Match

Agent captures a live selfie of the farmer using the agent's phone camera.

AI backend performs facial liveness check and matches against the BI photo to prevent identity fraud.

STEP 4

SIM Binding

Verified farmer identity is bound to their unique SIM card phone number.

Farmer receives a 4-digit PIN to securely access the platform via USSD/SMS.

STEP 5

USSD Access Activated

Farmer can now securely interact with the platform using basic feature phones.

Dial *123# to check balances, request micro-loans, and confirm crop payouts — zero-rated.

USSD Session Preview

Vodacom M-Pesa
Maputo Bridge Capital
1. Check Balance
2. Request Loan
3. Confirm Harvest
4. Repayment Status
5. Market Prices
Reply with option:

Zero-rated · SIM-bound identity · 4-digit PIN · ARECOM licensed short code

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